Receiving a traffic ticket in New Jersey can be a stressful experience for many drivers. It is essential for individuals to understand the process for addressing this ticket and what options are available to them. The New Jersey Courts provide a Customer Support team that is dedicated to assisting those facing traffic citations, guiding them towards potential solutions such as ticket dismissal.
When a driver is issued a traffic ticket by a law enforcement officer, they will receive a notice detailing the violation. This notice includes instructions for paying any required surcharges, which must be done within thirty days at a designated Motor Vehicle Commission office or by mail. Knowing the correct procedures and who to contact can help maintain a clean driving record and alleviate some of the stress associated with traffic violations.
Customer Support By Email
NJMCDirect Ticket Payment Online guide: https://njmcdirect.bond/
Uninsured Motorist suspensions: UM.info@mvc.nj.gov
Ignition interlock suspensions: Suspension.Info@mvc.nj.gov
Other suspension questions: Suspension.Info@mvc.nj.gov
General questions on licensing, registration, title, or facilities
Vehicle inspections
Complaint regarding Driving Schools: mvc.blsdrivingschools@mvc.nj.gov
Customer Support By Phone
For assistance, customers can reach the support team at 973-284-4945.
Fax communications can be sent to 973-284-4914.
The support office is located at NJMCDirect Public Safety Building, 2nd Floor, 228 Chesnutt Street.
Office Hours
- Monday to Friday: 8 A.M. – 4 P.M.
(Note: These hours differ from the operating hours of the NJMCDirect portal.)
NJMCDirect Hours of Operation
Days | Working Hours |
---|---|
Mon – Thurs | 4:30AM – 11:15PM (EST) |
Friday | 4:30AM – 10:15PM (EST) |
Saturday | 4:30AM – 3:15PM (EST) |
Sunday | 1:00PM – 11:15PM (EST) |
If an individual receives a traffic ticket, they should contact the MVC Customer Support Team to seek information regarding their case. It may also be beneficial to connect with an insurance help desk to understand how such violations could impact insurance rates.
The New Jersey Traffic Ticket service aims to deliver friendly, precise, and efficient support, assisting clients in navigating the complexities of their cases for the best potential outcomes.